2019 TOYOTA HIGHLANDER HYBRID PROBLEMS

Common Complaints and Reliability

• 1. Navigation System/Technology Malfunction:

  • Voice prompts and navigation system not working properly
    
  • Easy Speak function not functioning
    
  • Turn-by-turn guidance not operational
    
  • Driver voice commands not working on initial start up
    

• 2. Mechanical Issues:

  • Abnormal knocking sounds coming from rear of vehicle
    
  • Rear shocks failed and leaking hydraulic fluid
    
  • Rear control arms failed
    
  • Loss of motive power and deceleration while driving
    

• 3. Safety Concerns:

  • Potential for serious accidents due to navigation system defects
    
  • Rear passenger window exploded and shattered without impact or warning
    

• 4. Manufacturer Response:

  • Lack of assistance from manufacturer in addressing issues and concerns
    

• 5. Warranty Coverage:

  • Dealer indicating out of pocket repair expenses due to exceeding warranty mileage coverage
    

• 6. Campaign Related Issue:

  • Fuel rail pressure sensor replacement needed, potentially related to NHTSA campaign number 20V682000.