2020 TOYOTA AVALON PROBLEMS

Common Complaints and Reliability

• 1. Rollaway incidents:

  • Fatal rollaway incident resulting in a fatality due to gear selector design
    
  • Issue with gear selector moving from Drive to Neutral without secondary interlock
    
  • Lack of documentation of gear selector position in vehicle data
    
  • Need for NHTSA to update rollaway requirements
    

• 2. Fuel pump issues:

  • Safety recall for fuel pump issue in certain Toyota and Lexus vehicles
    
  • Vehicle experiencing stalling feeling while driving
    
  • Yellow triangle warning light flashing on vehicle's display
    
  • Vehicle dealer unable to replicate issue during maintenance visit
    

• 3. Gasoline spillage during refueling:

  • Fuel gushing out of tank when pump kicks off
    
  • Fuel backing up and spilling all over vehicle and ground during refueling
    
  • Dangerous potential for fire hazard
    
  • Issue not replicated or resolved by dealer
    

• 4. Sunroof shattering:

  • Sunroof shattered while driving at speed without any object causing impact
    
  • Diagnosis that sunroof needed replacement
    
  • Manufacturer informed of failure but vehicle not yet repaired
    
  • Incident occurred at approximately 8,937 miles
    

• 5. General safety concerns:

  • Vehicle adaptive braking causing sudden braking and creating collision hazard
    
  • Vehicle experiencing instances of stalling while driving
    
  • Recurrent issue of gasoline backing up and spilling during refueling
    
  • Sunroof shattering unexpectedly while driving